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HomeAway Terms and Conditions

HomeAway Terms and Conditions

Thank you for your interest in one of our Mountain Vacation Lodging (MVL) properties. Before you reserve or book, please read and understand the following restrictions, rules, terms, conditions, and processes that will apply to your booking.

Before You Book

Do not book online if you are unsure about the property, location, price, amenities, dates, reservation process, terms and conditions, or any other aspect of your stay.

If you have any doubts, questions, or concerns, please contact us before booking. This is very important.

Your Booking Obligations

Once you book, you are:

  • Obligated to pay for the reservation
  • Bound by the terms and conditions
  • Subject to cancellation fees and policies

Only MVL can cancel your reservation. You can only request a cancellation. HomeAway will not allow any trades or swaps into a different property than the one you book.

Contact us with any questions before you book, not after.

Trades and Swaps

We do not participate in trades or swaps. If you seek to trade nights at a property you own or manage for nights at one of our properties, please do not inquire with us and do not book one of our properties.

Booking and Payment Process

When you book one of our properties online via HomeAway / VRBO, you are charged a small fee by HomeAway / VRBO, and the property is immediately reserved for you. You are not immediately charged by MVL for the actual rental costs.

Once you book on HomeAway / VRBO, we will call and email you to re-confirm the details of your reservation and process your payment or payments. MVL reserves the right to cancel your reservation or deny access to the reserved property if:

  • Payments are not made or cannot be processed
  • Guests are in violation of restrictions, rules, terms, conditions, or other policies

Our restrictions, rules, terms, and conditions may be viewed as strict or strongly worded, but they are intended to be reassuring to our clientele and indicate that we seek respectful guests only. If you have any questions or concerns, please contact us before booking.

Standard Terms and Conditions

The following terms and conditions apply to most or all properties.